Merseytravel Smart Ticketing Initiative

.  As part of our continued efforts to improve services, Merseytravel is embracing the Government's national policy to introduce smart ticketing across the UK on all forms of public transport. Over the next two years, Merseytravel's Smart Ticketing Initiative will begin the implementation of smart ticketing to improve the customer experience by delivering a range of new ticketing products across the Merseyside Region.

Merseytravel's ethos of 'putting the Passenger First' will ensure we offer a range of ticketing solutions which suit the needs of existing and new passengers.


In summary, the key benefits of Merseytravel's Smart Ticketing Initiative are:.

• Giving the passenger more choice
• Allowing seamless travel across the UK for concessions
• Help us to reduce fraud & improve the confidence of our customers in the public transport network.
• Integration with other non transport applications such as tourism and citizen services.

Phase one of this process with involve the validation of English National concessionary travel passes on the bus network. In particular from the 27th September you will be able your English National concessionary travel pass ( rose in top left hand corner) on the CityLink services (C1, C2, C3, C4 and C5) in Liverpool City Centre. Phase one is relatively simple as concessionary travel passes are already smart to use. As a result, the only difference for our customers will be the need to present concessionary passes to the card reader (located next to the bus driver) rather than the bus driver.

For more information on the Merseytravel Smart Ticketing Initiative, please click here