Merseytravel is closing the ticket unit at its head office in Hatton Garden from Monday 20 December and transferring its services to travel centres across Merseyside.
Travel passes for older people and people who have certain disabilities are now available from all seven Merseytravel centres across Merseyside at Liverpool ONE, Birkenhead, Southport, Bootle, St Helens, Huyton and Liverpool Queen Square. You can also apply at any post office in Merseyside.
Neil Scales, chief executive of Merseytravel said, “For some time we have been rationalising the way Merseytravel operates, in order to improve service to customers and save money wherever we can.
Neil Scales, chief executive of Merseytravel said, “For some time we have been rationalising the way Merseytravel operates, in order to improve service to customers and save money wherever we can.
“With the introduction of smart ticketing and improvement of our travel centres, we have taken the decision to close the Hatton Garden ticket office. This enables us to make considerable savings on running costs; however no jobs have been lost as staff have been redeployed.”
Merseytravel offers free travel on buses, trains and Mersey Ferries if you live in Merseyside and you are aged 60 or over, or if you have certain disabilities.
You may qualify for a Disabled Persons Travel Pass if you meet the conditions of any of the seven categories of disability defined in the Transport Act 2000. Further details are available from any Merseytravel Centre, by phoning 0151 236 6056 minicom: 0151 330 1270 or www.merseytravel.gov.uk. You can also write to us at Hub Support, Merseytravel, 24 Hatton Garden, Liverpool L3 2AN.
To apply for your first Merseytravel Local Travel Pass you will need to supply proof of your age and proof that your address is in Merseyside. If applying at a post office, you will need a recent passport-sized photograph of yourself, if you are applying at a Merseytravel Centre a photograph will be taken at the counter.
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